Country

IF YOUR
NAME'S
NOT
DOWN...

COMING AW19

By providing the information above you confirm that you are happy to sign up to BURO's newsletter and to receive news and information from BURO, including upcoming events and exclusive offers, via email.

Subscribe Now

Thanks for registering.

Click to follow us on instagram.

Please fill out the fields correctly and agree with our terms.

Terms & Conditions

Last updated on 31 July 2019

 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Click on the links below to go straight to more information on each area:

  • Who BURO are and how to contact
  • Other applicable terms
  • BURO may make changes to these Terms of Use
  • BURO may make changes to the Site
  • Accessing the Site
  • You must keep your account details safe
  • Intellectual property rights
  • Reliance on information
  • BURO is not responsible for websites it links to
  • User-generated content is not approved by BURO
  • How to complain about content uploaded by other users
  • BURO’s responsibility for loss or damage suffered by you
  • How BURO may use your personal information
  • Uploading content to the Site
  • Rights you are giving BURO to use material you upload
  • Viruses
  • Linking to the Site
  • Applicable Law
  • Trademarks

 

Who BURO are and how to contact

The website www.buro247.com (the “Site”) is operated by BURO Global Limited ("BURO"). BURO is registered in England and Wales under company number 11456509 and have their registered office at 58 Great Marlborough Street, London, W1F 7JY.

These terms of use (the “Terms of Use”), together with the documents referred to in it, informs you of the terms and conditions on which you may make use of the Site. Use of the Site includes accessing and browsing the Site and registering for any features of the Site (such as newsletters).

To contact BURO, please email contact@buro247.com.

By using the Site, you confirm that you accept these Terms of Use and that you agree to comply with them.

If you do not agree to these Terms of Use, you must not use the Site.

Other applicable terms

Terms

  • BURO’s Privacy Policy (the “Privacy Policy”) which sets out the terms on which BURO processes any personal data that BURO collects from you or that you provide to BURO.

 

  • BURO’s Cookie Policy (the “Cookies Policy”) which sets out information about the cookies on the Site.

 

  • BURO’s Acceptable Use Policy (the “Acceptable Use Policy”), which sets out the permitted uses and prohibited uses of the Site. When using the Site, you must comply with this Acceptable Use Policy.

 

BURO may make changes to these Terms of Use

BURO may amend these Terms of Use from time to time. Every time you wish to use the Site, please check these Terms of Use to ensure you understand the terms that apply at that time.

BURO may make changes to the Site

BURO may update and change the Site from time to time, and may change the content at any time. However, please that note that any of the content on the Site may be out of date at any given time, and BURO is under no obligation to update it.

Accessing the Site

The Site is made available free of charge.

BURO do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. BURO may suspend or withdraw or restrict the availability of all or any part of the Site for business and operational reasons. BURO will not be liable to you if for any reason the Site is unavailable at any time or for any period.

You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

BURO has the right to disable any user identification code or password, whether chosen by you or allocated by BURO, at any time, if in BURO’s reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly Contact Us.

Intellectual property rights

BURO are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on the Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

BURO’s status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged.

You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from BURO or BURO’s official licensors.

If you print off, copy or download any part of the Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at BURO’s option, return or destroy any copies of the materials you have made.

Reliance on information

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although BURO makes reasonable efforts to update the information on the Site, BURO makes no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

BURO is not responsible for websites it links to

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by BURO of those linked websites or information you may obtain from them.

BURO has no control over the contents of those sites or resources.

User-generated content is not approved by BURO

The Site may include information and materials uploaded by other users of the Site, including to bulletin boards, discussion forums and comment features. This information and these materials have not been verified or approved by BURO. The views expressed by other users on the Site do not represent BURO’s views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users please Contact us.

BURO’s responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • BURO does not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Supply.
  • BURO will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it.
  • BURO assumes no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by BURO of those linked websites. BURO will not be liable for any loss or damage that may arise from your use of them.

 

 

If you are a business user:

  • BURO excludes all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it.
  • BURO will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, the Site; or

 

  • use of or reliance on any content displayed on the Site.

 

In particular, BURO will not be liable for:

 

  • loss of profits, sales, business, or revenue;

 

  • business interruption;

 

  • loss of anticipated savings;

 

  • loss of business opportunity, goodwill or reputation; or

 

  • any indirect or consequential loss or damage.

 

If you are a consumer user:

  • Please note that BURO only provides the Site for domestic and private use. You agree not to use the Site for any commercial or business purposes, and BURO has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How BURO may use your personal information

BURO will only use your personal information as set out in the Privacy Policy.

Uploading content to the Site

Whenever you make use of a feature that allows you to upload content to the Site, or to make contact with other users of the Site, you must comply with the content standards set out in BURO’s Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to BURO and indemnify BURO for any breach of that warranty. This means you will be responsible for any loss or damage BURO suffers as a result of your breach of warranty.

Any content you upload to the Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant BURO a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving BURO to use material you upload.

BURO also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy.

BURO have the right to remove any posting you make on the Site if, in BURO’s sole opinion, your post does not comply with the content standards set out in BURO’s Acceptable Use Policy.

Rights you are giving BURO to use material you upload

When you upload or post content to the Site, you grant BURO a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform such content for any purpose across all media whether now known or hereinafter invented.

Viruses

BURO does not guarantee that the Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the Site. You should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. BURO will report any such breach to the relevant law enforcement authorities and BURO will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

Linking to the Site

You may link to the home page of the Site, provided you do so in a way that is fair and legal and does not damage or take advantage of BURO’s reputation.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of BURO where none exists.

You must not establish a link to the Site in any website that is not owned by you.

The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page.

BURO reserves the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in the Acceptable Use Policy.

Applicable law

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and BURO both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and BURO both agree to the exclusive jurisdiction of the courts of England and Wales.

Trademarks

BURO owns a number of trademarks in numerous territories, and use of such trademarks without prior written consent of BURO would violate BURO’s intellectual property rights.

 

 

Acceptable Use Policy

 

Last updated on 31 July 2019

PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THE SITE

This acceptable use policy (the “Acceptable Use Policy”) sets out the terms that apply between you and BURO Global Limited (“BURO”) under which you may access BURO’s website www.buro247.com (the “Site”).

This Site is operated by BURO. BURO is registered in England and Wales under company number 11456509 with its registered office at 58 Great Marlborough Street, London, W1F 7JY.

Your use of the Site means that you accept, and agree to abide by, all of the policies in this Acceptable Use Policy, which supplement BURO’s terms of website use (the “Terms of Use”).

If you do not agree to these terms, you must not use the Site.

There are other terms that may apply to you.

BURO may make changes to the terms of this Acceptable Use Policy..

BURO may amend these terms from time to time. Every time you wish to use the Site, please check this Acceptable Use Policy to ensure you understand the terms that apply at that time.

Prohibited uses

You may use our site only for lawful purposes. You may not use the Site:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way;
  • to bully, insult, intimidate or humiliate any person;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with BURO content standards;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

You also agree not to:

  • reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of the Terms of Use; or
  • access without authority, interfere with, damage or disrupt:
  • any part of the Site;
  • any equipment or network on which the Site is stored;
  • any software used in the provision of the Site; or
  • any equipment or network or software owned or used by any third party.

 

Interactive Services

We may from time to time provide interactive services on the Site, including, without limitation:

  • comment facilities; and
  • bulletin boards/ discussion forums..

 

(the “Interactive Services”).

 

Where BURO does provide any Interactive Service, BURO will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

BURO will do its best to assess any possible risks for users (and in particular, for children) from third parties when they use any Interactive Service provided on our Site, and BURO will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in light of those risks. However, BURO is under no obligation to oversee, monitor or moderate any Interactive Service we provide on the Site, and BURO expressly exclude its liability for any loss or damage arising from the use of any Interactive Services by a user in contravention of BURO’s content standards, whether the Interactive Service is moderated or not.

The use of any of BURO’s Interactive Services by a minor is subject to the consent of their parent or guardian. BURO advises parents who permit their children to use any Interactive Services that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any Interactive Services should be made aware of the potential risks to them.

Where BURO does moderate the Interactive Services, BURO will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to the Site (the “Contributions”), and to any Interactive Services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

BURO will determine, in its discretion, whether a Contribution breaches the Content Standards.

Contributions must:

  • be accurate (where it states facts);
  • be genuinely held (where it states opinions); and
  • comply with the law applicable in England and Wales and in any country from which it is posted.

 

Contributions must not:

  • contain any material which is defamatory to any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • contain any material which bullies or may cause insult to any person;
  • contain any material which may intimidate or humiliate any person;
  • promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trade mark of any other person;
  • be likely to deceive any person;
  • be made in breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be in contempt of court;
  • be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be used to impersonate any person, or misrepresent your identity or affiliation with any person;
  • give the impression that the Contribution emanates from BURO, if this is not the case; or
  • advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

 

Suspension and Termination

 

BURO will determine, in its sole discretion, whether there has been a breach of this Acceptable Use Policy through your use of the Site. When a breach of this Acceptable Use Policy has occurred, BURO may take such action as it deems appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Terms of Use upon which you are permitted to use the Site, and may result in BURO taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use the Site;
  • immediate, temporary or permanent removal of any Contribution uploaded by you to the Site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as BURO reasonably feel is necessary or as required by law.

 

BURO excludes liability for all action taken in response to breaches of this Acceptable Use Policy. The actions BURO may take are not limited to those described above, and BURO may take any other action deemed reasonably appropriate.

BURO may revise this Acceptable Use Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes made, as they are legally binding on you. Some of the provisions contained in this Acceptable Use Policy may also be superseded by provisions or notices published elsewhere on the Site.

Governing Law and Jurisdiction

If you are a consumer, please note that the terms of this Acceptable Use Policy, its subject matter and its formation are governed by English law. You and BURO both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this Acceptable Use Policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. You and BURO both agree to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

Last updated on 31 July 2019

 

INTRODUCTION  

Welcome to the privacy policy (the “Privacy Policy”) of the BURO group.

The BURO group which is made up of BURO Global Limited (company number 11456509) of 58 Great Marlborough Street, London, United Kingdom, W1F 7JY and its partners (such as licensees and joint venture entities) who operate BURO websites in territories around the world (collectively, the “BURO Group”).

This Privacy Policy is issued on behalf of the BURO Group so when We refer to “We”, “Us” or “Our” in this Privacy Policy, We are referring to the relevant company in the BURO Group responsible for processing your data.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how We look after your personal data when you visit any of Our websites at:

(collectively the “Site”), regardless of where you visit it from, and tell you about your privacy rights and how the law protects you.

This Privacy Policy is provided in a layered format so you can scroll through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this Privacy Policy.

  • IMPORTANT INFORMATION AND WHO WE ARE
  • THE DATA WE COLLECT ABOUT YOU
  • HOW IS YOUR PERSONAL DATA COLLECTED
  • HOW WE USE YOUR PERSONAL DATA
  • DISCLOSURES OF YOUR PERSONAL DATA
  • INTERNATIONAL TRANSFERS 
  • DATA SECURITY
  • DATA RETENTION
  • YOUR LEGAL RIGHTS
  • GLOSSARY

 

  • IMPORTANT INFORMATION AND WHO WE ARE  
    • PURPOSE OF THIS PRIVACY POLICY  
      • This Privacy Policy aims to give you information on how We collect and process your personal data (including through your use of the Site), including any data you may provide through the Site for the reasons detailed in paragraph 1 below.
      • It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice We may provide on specific occasions when We are collecting or processing personal data about you so that you are fully aware of how and why We are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
    • CONTROLLER  
      • BURO Global Limited (company number 11456509) of 58 Great Marlborough Street, London, United Kingdom, W1F 7JY, which is part of the BURO Group, is the controller and responsible for the Site.
      • We have appointed a data privacy manager (the “DPM”) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPM using the following details:

Full name of legal entity:

BURO Global Limited

Title:

Data Privacy Manager

Email address:

privacy@buro247.com

Postal address:

58 Great Marlborough Street, London, United Kingdom, W1F 7JY

 

  • You have the right to make a complaint at any time to the Information Commissioner’s Office (the “ICO”), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact Us in the first instance.
  • CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES  

It is important that the personal data We hold about you is accurate and current. Please keep Us informed if your personal data changes during your relationship with Us.

  • THE DATA WE COLLECT ABOUT YOU  
    • Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
    • We may collect, use, store and transfer different kinds of personal data about you which We have grouped together as follows:
      • “Identity Data” includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, photographs, age, gender, educational history and industry;
      • “Contact Data” includes billing address, residential address, delivery address, email address, social media handles and telephone numbers;
      • “Financial Data” includes bank account and payment card details;
      • “Transaction Data” includes details about payments to and from you and other details of products and services you have purchased from us;
      • “Technical Data” includes internet protocol (IP) address, your login data, browser and device type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, full 'Uniform Resource Locators' clickstream to, through and from the Site and other platforms (such as marketing emails) (including date and time) and other technology on the devices you use to access the Site;
      • “Profile Data” includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses, comments and content provided by you, products you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, mouse-overs and methods used to browse away from the page);
      • “Usage Data” includes information about how you use the Site, products and services; and
      • “Marketing and Communications Data” includes your preferences in receiving marketing from us and Our third parties and your communication preferences.
    • We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, We may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature. However, if We combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, We treat the combined data as personal data which will be used in accordance with this Privacy Policy.
    • We do not collect any “Sensitive” or “Special Categories” of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do We collect any information about criminal convictions and offences.
    • IF YOU FAIL TO PROVIDE PERSONAL DATA  

Where We need to collect personal data by law, or under the terms of a contract We have with you and you fail to provide that data when requested, We may not be able to perform the contract We have or are trying to enter into with you (for example, to provide you with goods or services). In this case, We may have to cancel a product or service you have with Us but We will notify you if this is the case at the time.

  • Provision by you of personal data on behalf of others

Where you are providing personal data to Us on behalf of another individual or individuals (for example, on behalf of an organisation when providing employee details or when purchasing a gift or a voucher for a friend), in doing so you are making a declaration that you have:

  • been duly authorised by each such individual to disclose such personal data to Us for the purposes detailed hereunder; and
  • explained, notified and provided copies of this Privacy Policy to all data subjects on whose behalf you are providing information.
  • HOW IS YOUR PERSONAL DATA COLLECTED?  
    • We use different methods to collect data from and about you including through:
      • Direct interactions. You may give Us your Identity Data, Contact Data and Financial Data by filling in forms or by corresponding with Us via post, phone, email, the Site, social media or otherwise. This includes personal data you provide when you:
        • apply for Our products or services;
        • create an account on the Site;
        • subscribe to Our service or publications;
        • request marketing to be sent to you;
        • enter/participate in a competition, promotion, survey or research;
        • sign up or buy tickets to attend an event/forum;
        • apply for a job (via Our corporate site);
        • contact us about a query or give us some feedback.
      • Automated technologies or interactions. As you interact with the Site, We may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing Our cookies. Please see Our cookie policy (the “Cookie Policy”) for further details.
      • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources such as social media platforms, analytics providers, advertising networks, technical, payment and delivery services, data brokers or aggregators and publicly availably sources such as Companies House and the Electoral Register based inside the EU. Please Contact Us to find out more about the various third parties and public sources from which We may receive personal data about you.
    • HOW WE USE YOUR PERSONAL DATA  
      • We will only use your personal data when the law allows us to. Most commonly, We will use your personal data in the following circumstances:
        • Where We need to perform the contract We are about to enter into or have entered into with you.
        • Where it is necessary for Our Legitimate Interests (or those of a third party) and your interests and fundamental rights do not override those interests.
        • Where We need to Comply with a Legal or Regulatory Obligation.
      • Please Contact Us to find out more about the types of lawful basis that We will rely on to process your personal data.
      • Generally, We do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by Contacting Us.
      • PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA  
        • We have set out below, in a table format, a description of all the ways We plan to use your personal data, and which of the legal bases We rely on to do so. We have also identified what Our Legitimate Interests are where appropriate.
        • Note that We may process your personal data for more than one lawful ground depending on the specific purpose for which We are using your data. Please Contact Us if you need details about the specific legal ground We are relying on to process your personal data where more than one ground has been set out in the table below.

 Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of Legitimate Interest

 

To register you as a new customer

 

(a) Identity Data

(b) Contact Data

 

Performance of a Contract with you

 

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to Us

 

(a) Identity Data

(b) Contact Data

(c) Financial Data

(d) Transaction Data

(e) Marketing and Communications Data

 

(a) Performance of a Contract with you

(b) Necessary for Our Legitimate Interests (to recover debts due to Us)

 

To manage Our relationship with you which will include:

(a) Notifying you about changes to Our terms or Privacy Policy

(b) Asking you to leave a review, take a survey or partake in research

 

(a) Identity Data

(b) Contact Data

(c) Profile Data

(d) Marketing and Communications Data

 

(a) Performance of a Contract with you

(b) Necessary to Comply with a Legal or Regulatory Obligation 

(c) Necessary for Our Legitimate Interests (to keep Our records updated and to study how customers use Our products/services)

 

To enable you to partake in a prize draw, competition or complete a survey

 

(a) Identity Data

(b) Contact Data

(c) Profile Data

(d) Usage Data

(e) Marketing and Communications Data

 

(a) Performance of a Contract with you

(b) Necessary for Our Legitimate Interests (to study how customers use Our products/services, to develop them and grow Our business)

 

To administer and protect Our business and the Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

 

(a) Identity Data

(b) Contact Data

(c) Technical Data

 

(a) Necessary for Our Legitimate Interests (for running Our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to Comply with a Legal or Regulatory Obligation 

 

To deliver relevant Site content and advertisements to you and measure or understand the effectiveness of the advertising We serve to you

 

(a) Identity Data

(b) Contact Data

(c) Profile Data

(d) Usage Data

(e) Marketing and Communications Data

(f) Technical Data

 

Necessary for Our Legitimate Interests (to study how customers use Our products/services, to develop them, to grow Our business and to inform Our marketing strategy)

 

To use data analytics to improve the Site and Our products/services, marketing, customer relationships and experiences

 

(a) Technical Data

(b) Usage Data

 

Necessary for Our Legitimate Interests (to define types of customers for Our products and services, to keep the Site updated and relevant, to develop Our business and to inform Our marketing strategy)

 

To make suggestions and recommendations to you about goods or services that may be of interest to you

 

(a) Identity Data

(b) Contact Data

(c) Technical Data

(d) Usage Data

(e) Profile Data

 

Necessary for Our Legitimate Interests (to develop Our products/services and grow Our business)

 

 

  • THIRD-PARTY LINKS  

The Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave the Site, We encourage you to read the privacy policy of every website you visit.

  • AUTOMATED DECISION MAKING

We do not use your personal data to make automated decisions.

  • MARKETING AND PROMOTIONAL OFFERS FROM US   
    • We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
    • We may use your IdentityData, ContactData, TechnicalData, UsageData and Profile Data to form a view on what We think you may want or need, or what may be of interest to you. This is how We decide which products, services and offers may be relevant for you (We call this marketing).
    • You will receive marketing communications from Us if you have requested information from Us or purchased goods or services from Us or if you provided Us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
  • THIRD-PARTY MARKETING  

We will get your express opt-in consent before We share your personal data with any company outside the BURO Group for marketing purposes (such as competition sponsors). Whenever We share your information with another company, We will always ask for your permission, will name the company and will always be clear that your information will be shared with another organisation.

  • OPTING OUT  
    • You can ask us or third parties to stop sending you marketing messages at any time or by following the opt-out links on any marketing message sent to you or by Contacting Us at any time.
    • Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
  • COOKIES  

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies We use, please see Our Cookie Policy.

  • CHANGE OF PURPOSE  
    • We will only use your personal data for the purposes for which We collected it, unless We reasonably consider that We need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact Us.
    • If We need to use your personal data for an unrelated purpose, We will notify you and We will explain the legal basis which allows Us to do so.
    • Please note that We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
  • CHILDREN’S DATA

This Site is not intended for children and We will not knowingly collect or store information about children (i.e. individuals under the age of 13) without the prior authorisation of a person with parental responsibility over that child.

  • DISCLOSURES OF YOUR PERSONAL DATA  
    • We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
      • Internal Third Parties as set out at paragraph 3 below.
      • External Third Parties as set out at paragraph 4 below.
      • Specific third parties listed in the table in paragraph 4 above.
      • Third parties to whom We may choose to sell, transfer, or merge parts of Our business or Our assets. Alternatively, We may seek to acquire other businesses or merge with them. If a change happens to Our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
    • We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow Our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with Our instructions.
    • INTERNAL THIRD PARTIES

Other companies in the BURO Group acting as joint controllers or processors and who are based in those countries and who operate the BURO websites in those territories.

  • EXTERNAL THIRD PARTIES:
    • Service providers acting as processors provide various services such as data analysis services, credit check services and IT and system administration services.
    • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
    • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

Please Contact Us to find out more about the various third parties who may process your personal data.

  • INTERNATIONAL TRANSFERS  
    • We share your personal data within the BURO Group. This will involve transferring your data outside the European Economic Area (the “EEA”).
    • Many of Our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.Such destinations may not have laws which protect your information to the same extent as in the EEA.
    • Whenever We transfer your personal data out of the EEA, We ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
    • Please Contact Us if you want further information on the specific mechanism used by Us when transferring your personal data out of the EEA.
  • DATA SECURITY  
    • We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on Our instructions and they are subject to a duty of confidentiality. 
    • We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where We are legally required to do so.
  • DATA RETENTION
    • We will only retain your personal data for as long as necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
    • To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which We process your personal data and whether We can achieve those purposes through other means, and the applicable legal requirements.
    • By law We have to keep basic information about Our customers (including Contact Data, Identity Data, Financial Data and Transaction Data) for six years after they cease being customers for tax purposes.
    • In some circumstances you can ask Us to delete your data: see Request erasure below for further information.
    • In some circumstances We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case We may use this information indefinitely without further notice to you.
  • YOUR LEGAL RIGHTS  
    • Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include the following:
      • Requesting access to your personal data.
      • Requesting correction of your personal data.
      • Requesting erasure of your personal data.
      • Objecting to processing of your personal data.
      • Requesting restriction of processing your personal data.
      • Requesting transfer of your personal data.
      • Right to withdraw consent.

For further detail on these rights, please refer to paragraph 10.2 as set out below.

  • You are advised that you may not be able to withdraw consent, request that We delete your personal data and/or request the We only process for reduced purposes where the personal data is necessary for the purpose(s) BURO Group collected it for (as detailed in paragraph 1 above) or where another legal justification for processing applies. Where you do legitimately withdraw or restrict your consent, or otherwise object to how We process your personal data, it may result in Us being unable to provide goods or services, the fulfilment of which requires the processing of such personal data.
  • If you wish to exercise any of the rights set out in paragraph 1 above, please Contact Us.
  • NO FEE USUALLY REQUIRED  

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, We may refuse to comply with your request in these circumstances.

  • WHAT WE MAY NEED FROM YOU  

We may need to request specific information from you to help Us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up Our response.

  • TIME LIMIT TO RESPOND  

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, We will notify you and keep you updated.

  • GLOSSARY  
    • LAWFUL BASIS  
      • “Legitimate Interest” means the interest of Our business in conducting and managing Our business to enable Us to give you the best service/product and the best and most secure experience. We make sure We consider and balance any potential impact on you (both positive and negative) and your rights before We process your personal data for Our Legitimate Interests. We do not use your personal data for activities where Our interests are overridden by the impact on you (unless We have your consent or are otherwise required or permitted to by law). You can obtain further information about how We assess Our Legitimate Interests against any potential impact on you in respect of specific activities by Contacting Us.
      • “Performance of a Contract” means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. 
      • “Comply with a Legal or Regulatory Obligation” means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that We are subject to.

 

  • YOUR LEGAL RIGHTS  

You have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data We hold about you and to check that We are lawfully processing it.
  • Request correction of the personal data that We hold about you. This enables you to have any incomplete or inaccurate data We hold about you corrected, though We may need to verify the accuracy of the new data you provide to Us. 
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for Us continuing to process it. You also have the right to ask Us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where We may have processed your information unlawfully or where We are required to erase your personal data to comply with local law. Note, however, that We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 
  • Object to processing of your personal data where We are relying on a Legitimate Interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where We are processing your personal data for direct marketing purposes. In some cases, We may demonstrate that We have compelling legitimate grounds to process your information which override your rights and freedoms. 
  • Request restriction of processing of your personal data. This enables you to ask Us to suspend the processing of your personal data in the following scenarios: (a) if you want Us to establish the data’s accuracy; (b) where Our use of the data is unlawful but you do not want Us to erase it; (c) where you need Us to hold the data even if We no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to Our use of your data but We need to verify whether We have overriding legitimate grounds to use it. 
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for Us to use or where We used the information to perform a contract with you.
  • Withdraw consent at any time where We are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, We may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.